Retail and Business Banking (RBB)
Barclays RBB comprises of four business units employing more than 90,000 people in 22 countries:
Barclaycard
As a global payments provider, our ambition is to make it simpler for businesses and consumers, to make and take payments. We have leading positions in the UK, US and in key markets in Europe and South Africa. We have 10 million customers in the UK and a further 12 million around the rest of the world. We brought the credit card to Europe and are a true pioneer in developing new forms of payment with recent market shaping innovations including contactless and mobile payment technology. We have deep expertise in credit risk management, the most trusted credit card brand in the UK and specialist co-brand capabilities in the US. This is underpinned by 45 years’ experience helping businesses and governments make and take payments efficiently. Our quest for customer focused innovation will continue to drive our growth.
UK Retail and Business Banking
We serve over 15 million customers in the UK through phone and online banking alongside the largest network of branches in the UK. Our diverse, innovative financial services and products are carefully conceived to meet the varying needs of those customers. So our personal banking customers benefit from current accounts, Woolwich-branded mortgages, saving, loan and protection products and general insurance, while Premier tailors its relationship-based banking services to affluent customers through dedicated account managers. Barclays Business provides services to over 630,000 UK entrepreneurs, from start-ups to those turning over up to £5m a year.
Africa Retail and Business Banking
In Africa, we employ over 22,000 colleagues to serve more than four million customers in 10 countries. These operations are organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles). Alongside traditional financial products like retail mortgages, current and deposit accounts, commercial and unsecured lending, credit cards, treasury and investments, we offer specialist services such as Sharia-compliant products and mobile banking.
Europe Retail and Business Banking
Europe Retail and Business Banking employs around 9,000 people and serves more than 2.7 million customers in four countries.
In France, Barclays offers complete banking and investment management services, and is recognised as a leading banking brand and product innovator with a strong focus on the Premier segment.
In Italy, Barclays serves both retail and commercial customers, and is one of the country’s leading mortgage providers.
Barclays Portugal provides a full range of banking services to affluent individuals, non-resident clients, large corporations and small businesses.
In Spain, Barclays was the first foreign bank to enter the market, and is now the largest, serving more than 800,000 retail customers from an almost 600-branch strong network.
